FAQs

Shipping

International shipping
We have the ability to ship products in Canada and in the United States. It is actually not possible for us to ship our product elsewhere on the globe. Please refer to the Shipping Policy section of our website for more details.

Free delivery
We offer a free delivery option in Canada for any orders of $100 CAD or more, and free delivery option in USA for any order of $110 CAD or more. Please refer to the Shipping Policy section of our website for more details.


Products

Are the bearing press kits compatible with all bikes?
Our bearing press kits are compatible with the vast majority of bikes. That being said, depending of the design and conception of your bike, it could be possible that some bearings are integrated into the frame; which is usually referred as “blind bearings”. Our bearing press kits cannot be used to extract any “blind bearings” but could be used to install new bearings into your frame. Please refer to the Instructions section of our website for more details.

How do I know what bearing press kit I need for my bike?
It is possible for you to easily figure out which bearing press kit you need for your bike. The bearings actually in place should have an ID number on them. It is also possible for you to determine which kit will be required for the job by measuring your actual bearings. To do so, you will need to measure the outside diameter, the bore (interior diameter) and the width of your bearings. Note that it is possible that your bike uses different sizes of bearings. You will need this information in order to properly do the job. Please refer to the Instructions section of our website for more details.

My bearing press kit and Crank feel tight on first use, what should I do?
Our tools are made considering tight production tolerances to ensure quality and proper use. It is possible that you feel your bearing press kits are tight on the stainless-steel rod or when assembling the 3 parts together. The part will free-up as they will be used. You can accelerate this process, by voluntarily slide the kits on the stainless-steel rod or insert all parts of the bearing press kits into each other repeatedly.

Will I be a better mechanic by using your tools?
Our tools will help you stand out, but won't turn you into a "professional mechanic" overnight. Please refer to the Instructions section of our website for more details.

 

Warranty and Return

What are the warranties on your products?
We offer a 2-year warranty on all of our tools. Please refer to the Warranty, Return and Refund Policy section of our website for more details.

How can I return a product?
It is possible for you to return a product back to us. Note that the product must still be brand new and in its original packaging. Please refer to the Warranty, Return and Refund Policy section of our website for more details. 

 

Location and Contact

Where is Momentum Cycle located?
Momentum Cycle is a Canadian company based in Quebec, more precisely in beautiful Quebec City.

Do you have a brick-and-mortar store?
We unfortunately do not have a brick-and-mortar store at the moment. Having a physical storefront might be part of our development as our business continues to expand. That being said, we do offer free shipping in Canada on all orders over $120 CAD. Please refer to the Shipping Policy section of our website for more details.

How can we contact you at Momentum Cycle?
The best way to reach us is to send us an email at the following email address: service@momentumcycletools.com

 

We will be more than happy to get back to you and to help you ride your bike!